A code that stopped working. Tell us the company and the code, and what happened (no rate returned, rate repriced, error at check-in). Dated reports are the most useful thing you can send — they're what moves a code out of the main table.
A code we're missing. Company name and code. It goes in the single-source table first and only moves to the main table if a second independent listing confirms it.
A correction. Wrong company, wrong brand, wrong date — say what's wrong and we'll fix it at the next check.
Privacy questions. Anything about the policy on this site.
What we can't help with
We can't issue or authorise corporate codes — they belong to the company's agreement with the hotel, not to us.
We can't book or reprice a stay; contact the property or the hotel brand directly.
Response time
This site is run by one person, so replies are not instant. Reports about a broken code get handled first because they affect everyone reading that page.